FAQs
The FLUSH is non motorized and works with a manual hand crank. The FLUSH Pro is motorized and requires a 110v or 120v power supply. You can lower and raise the FLUSH Pro with the provided remote control.
Yes! It works with 12x12, 14x20, 14x25, 16x20, 16x25, 20x20, 20x25, 20x30, and 20x40 in-ceiling air filter air returns. The FILTERLIFT is designed to easily be retrofitted around existing in-ceiling air filter air return openings.
The FILTERLIFT RETRO was specifically engineered to be simple and easy to install. Most installations can be completed in approximately 10–15 minutes. If you're comfortable using basic tools and enjoy DIY projects, you can follow our step-by-step installation instructions and video guide to complete the installation yourself.
The FILTERLIFT FLUSH PRO, however, requires a 120V power connection and should be installed by a qualified professional. We strongly recommend using a licensed electrician, HVAC contractor, or other qualified installer to ensure safe and proper installation.
Click here to view the installation video and instructions.
Don’t worry, your FILTERLIFT comes with a 1-year limited warranty. If anything goes wrong, we’ll replace the part or system at no cost.
No, the pulley system is designed for smooth, reliable use. In the rare case of an issue, our support team is here to help.
Yes, the FILTERLIFT will work on vaulted ceilings depending on the pitch. Please email a picture of your ceiling and current air return atinfo@filterlift.com
Yes, depending on quantity ordered. Please note there might be a lead time for larger orders. Please email us at info@filterlift.comfor more information.
We are actively working with resellers and installers. Reach out to us if you are interested in being a reseller, or ask your local HVAC company if they carry the FILTERLIFT.
Yes we do! Shoot us an email atinfo@filterlift.com. We will send you the instructions.
Absolutely! HOWEVER, we recommend watching the demonstration videoHEREfirst. It is very important that you don't over-torque the FILTERLIFT into the port (up) position.
This issue arises from using a filter with too high a rating, which can reduce the performance of your HVAC system. We recommend filters rated MERV 3-7, FPR 4-5, or MPR 600.
That is correct.
The FILTERLIFT will work with ceiling heights up to 20 feet tall.
Most homeowners or contractors can install FilterLift using basic tools. Detailed instructions are included, and our team is available to answer questions during installation.
We offer a 30-day money-back guarantee on all FilterLift systems. Products returned within 30 days in like-new condition with reusable original packaging are eligible for a full refund, less original shipping costs.
Returns made between 31–90 days are accepted and subject to a 20% restocking fee.
Modified, damaged, scratched, or abused products are not eligible for return. Customers are responsible for return shipping costs. Refunds are typically processed within 7–14 business days after the returned item is received and inspected.
For returns or exchanges, contact returns@filterlift.com.
